911 Information

When to Call 911

  • Get help in an emergency - police, fire, medical
  • Contact a police officer or request police service in South Fayette Township

First Responders

South Fayette-based public safety agencies that respond to 911 calls include:

Allegheny County 911

The Allegheny County Division of 911 Communications serves South Fayette Township by dispatching police, fire, ambulance and other agencies to help during emergencies.

The South Fayette Police Department does not have its own dispatch center. All police calls go through Allegheny County 911.

How to Get Emergency Help: Call 911

911 infographic How to Get Emergency Help

Tips for Calling 911

Nearly everyone will need to use the emergency 911 service during their lifetime. When a person is not properly trained in responding to an emergency, fear, panic and doubt can take hold.

Fortunately, applying some basic principles and procedures can help everyone respond properly during an emergency.

Say You're in South Fayette

To ensure the quickest emergency response when you call 911, know when your actual location is South Fayette Township.

Callers should provide not only the street / postal address of the emergency but also the municipality--that is, the name of the city, township or borough.

Maintain Control

When faced with an emergency situation, try to remain calm. Relax yourself for a moment by taking a deep breath to gain composure. Assess the situation, collect your thoughts, and understand what is happening. Ask yourself, "What must I do to help?" By concentrating on what you must do, you will avoid panic.

Respond Immediately

Time is extremely important and can make the difference between life and death. For example, when someone is not breathing, it takes only four minutes to die or for permanent brain damage to occur. Therefore you must respond immediately to an emergency situation. Never waste time.

Provide Information

  1. Know the location of the emergency and be as specific as possible. If you are in South Fayette Township, say so. Do not confuse your township location (South Fayette) with your mailing address name (Bridgeville 15017, McDonald 15057, Oakdale 15071, etc.).
  2. Specify the kind of emergency: police, fire or medical.
  3. Explain the specific emergency, such as a crime that has occurred or is about to occur, a house that is burning, a person who is unconscious, people who have suffered a traffic accident, etc.
  4. State if a weapon is involved, such as a gun or knife.
  5. Indicate the number of people involved.
  6. State the direction of flight, if applicable.
  7. Provide any license plate numbers and vehicle descriptions if possible.
  8. Keep information factual, and do not exaggerate the situation. However, never be afraid to state the seriousness of the situation. Tell the 911 dispatcher what you do know, and if you don't know or are unsure, tell the dispatcher.